What I Wrote
- 10 Things To Do Before You Launch Your Shiny New SharePoint Intranet
- Don’t Ask People What They Want
- Don’t Tell Them Everything
- WTF is Gamification?
- Do People Really Hate Change?
- Does Your Intranet Look Fantastic?
- Could a Lack of User Adoption Be Your Fault?
- FFS Don’t Call it SharePoint
- Are Your Users Holding You Back?
- Train Around the Subject
- Is Tech Training Boring?
- Launch is the Beginning – Not the End
- Intuitive Tech is a Myth
Tagsadoption analogy assumptions attitude blame boring branding change communication customers defensive denial design different engagement enthusing expectations expert feedback frustration ideas implementation innovation intranet intuitive IT knowledge launch learning lessons learned listen marketing message mindset project SharePoint success support system design technology tech training training training programme unusual users